Privacy Policy
1. General Information
This Privacy Policy explains how Tunerfiles.de / Volkan Gökgündüz (“Provider”, “we”, “us”) collects, uses, and protects personal data when you use our website.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.
2. Data We Collect
a) Access Data (Server Log Files)
When you visit our website, we automatically collect:
* IP address
* Browser type and version
* Operating system
* Referrer URL
* Time of request
This data is used to ensure security and proper operation of the website.
b) Customer Data
When you place an order or contact us, we may collect:
* Name
* Email address
* Billing information
* Vehicle-related data (if provided)
c) Payment Data
Payments are processed via third-party providers (e.g. PayPal, Stripe).
We do not store full payment details.
3. Purpose of Processing
We process your data for the following purposes:
* Providing digital products (tuning files)
* Processing orders and payments
* Customer support
* Improving our website and services
* Preventing fraud and abuse
4. Legal Basis (GDPR)
Data processing is based on:
* Art. 6(1)(b) GDPR (contract performance)
* Art. 6(1)(f) GDPR (legitimate interest)
* Art. 6(1)(a) GDPR (consent, where applicable)
5. Cookies
We use cookies to improve user experience and functionality.
Cookies may include:
* Essential cookies (required for operation)
* Analytics cookies (if used)
You can control cookies via your browser settings.
6. Third-Party Services
We may use third-party services such as:
* Payment providers (PayPal, Stripe)
* Hosting providers
* Analytics tools (e.g. Google Analytics, if applicable)
These providers may process data in accordance with their own privacy policies.
7. Data Retention
We store personal data only as long as necessary for:
* Contract fulfillment
* Legal obligations (e.g. tax laws)
8. Your Rights (GDPR)
You have the right to:
* Access your data
* Rectify incorrect data
* Request deletion (“right to be forgotten”)
* Restrict processing
* Data portability
* Withdraw consent at any time
9. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
10. International Data Transfers
If data is transferred outside the EU, we ensure appropriate safeguards (e.g. Standard Contractual Clauses).
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
12. Contact
For privacy-related inquiries:
Tunerfiles.de / Volkan Gökgündüz
Email: info@tunerfiles.de